Thursday, April 21, 2011

MOMSTER Drama Continues...

Well, the intermission between the second and third act is a bit longer than hoped for. Since the MOMSTER arrived sort of unannounced, it naturally had to wait its place in line. We finally got a call yesterday informing us that “a bolt was missing, and the upper and lower steering rods were bent, and should be replaced, along with some airbag stuff”. The estimated cost for all this was staggering, plus of course parts had to be ordered. They promised that we should have the car today. As of this writing (around 1400 local time) there has been no update.

So what’s a person to do? I am not a mechanic, and certainly not familiar with the design of the steering mechanism on a Yukon. All we knew is the damn steering wheel spun like a top. With little choice but to take (tow) it to the only dealer in town, we’re sort of at their mercy. I didn’t notice any bolt on the ground, and how in the world could something get bent? Seems illogical to me. I will have that conversation with the service manager, but in the end will have to knuckle under and write the check. I am not confident of the diagnosis (yet). Our previous experience with this particular dealer was not confidence building.

So we sit and await the final act. Hopefully.

Go Caps...

almost too tired to
DFD

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